Archive for the 'Usability' Category

Design for modern & mobile browsers

Tuesday, May 1st, 2012

There was–quite recently–a time when we seemed to have reached a pleasant stasis: everyone had finally thrown off the limitations of the 640×480 screen, even the 800×600, and we had tons of real estate to execute beautiful, elaborate designs. However, the explosive growth of mobile browsing, as well as the continued expansion of form factors, […]

Design & call-to-action

Monday, February 13th, 2012

We aren’t designers, but we sure like good design. Not just pretty design. We like design that helps our clients sell more stuff, join their organization, download materials, subscribe to newsletters…, to respond to their call-to-action. Whereas our focus with search marketing is to increase the size of the sales funnel’s opening, user experience design […]

Google browser size and visibility tool

Thursday, December 17th, 2009

Google Labs just rolled out a browser size tool to help you see how your website is seen by people with different screen sizes (more literally, browser winder sizes). This tool can tell you if an important elements of you page is showing up “above the fold” or if it remains hidden unless users scroll. […]

Improving web form conversion rates

Tuesday, October 6th, 2009

You can drive all the traffic in the world to your website, but it’s a waste the visitors don’t convert. Form design is very often a significant contributor to poor conversion rates. While Key Principles and Specific Recommendations that follow are generally written for forms that solicit contact information from potential customers, they can also […]

Adobe + Omniture, why?

Wednesday, September 16th, 2009

Adobe is buying Omniture, a leading provider of web analytics and analysis provider.What does this mean for online marketers and our clients? This struck me as an odd combination until I started digging a little further into recent history of these companies and the direction of application development. Adobe makes software such as Acrobat, Dreamweaver, […]

800×600 is dead, almost

Tuesday, February 10th, 2009

We were just revisiting an old client’s site, and we were struck by how narrow the design looks, having been designed to fit on 800 pixel screen widths. (My MacBook Pro’s “squat” 1440×900 screen definitely exaggerates this effect.) It used to be considered a best practice to design websites for 800×600 pixel displays. This width […]

The number 1 design rule

Thursday, September 4th, 2008

The golden rule for good web design is simply: Don’t annoy users. They will leave. A lot of big, beautiful, and expensive web sites commit cardinal sins that result in higher bounce rates and lower sales. Most annoying behaviors are easy to avoid. These sins include: Splash pages Sound or music when the page loads […]

The most important web design rules

Thursday, October 25th, 2007

I just had the pleasure of attending a presentation by usability luminary Steve Krug in which he identified what he thinks are the two key rules of web design for usability: Show where you are within the site Provide good, prominent titles You were probably expecting something more earth shattering? So was I, but as […]

Website usability is critical

Monday, September 17th, 2007

Too often I come across websites that have what appears to the designer/owner to be a slick, beautiful, or otherwise superior design that presents challenges to users. All too often usability comes a distant 2nd or 3rd to other design considerations. Website usability is a critical determinant of how effectively you convert visitors in customers. […]


Wednesday, May 16th, 2007

AJAX (Asynchronous JavaScript + XML) is typically unfriendly to search engines, and thus may thwart SEO efforts. AJAX is a set of techniques that allow websites to act more like client-side applications by fetching data and processing it locally based upon user actions. For instance, a web-based spreadsheet may allow the user to sort data […]